Careers & Employment

Discover exciting opportunities to join our dynamic team and make a difference. At Maine Family Federal Credit Union, we believe in fostering talent, encouraging growth, and creating a supportive work environment where everyone can thrive. We offer competitive wages, a comprehensive benefits package, and a great working environment.

Maine Family Federal Credit Union is an Equal Opportunity Employer.

Open Positions

Maine Family FCU is seeking a motivated, reliable, and friendly individual to join our team. The Member Services Support Specialist is responsible for representing the Credit Union in a courteous and professional manner while providing prompt, efficient, and accurate service. This position serves as a support for the Member Services department by providing a variety of transactional services and resolving issues professionally by telephone, home banking, and email.

Key Responsibilities

Provide general information concerning the members’ credit union products and services by telephone or email.

Respond to members’ requests, problems, and complaints and/or direct them to the appropriate person for specific information and assistance.

Promote Credit Union products and services based on member’s needs.

Respond to Home Banking messages and inquiries.

Respond to voicemail messages.
Assist members with requests for wire transfers, stop payment requests, share draft check orders/pending order verifications, copy of paid draft requests, Easy Reach Applications, ACH origination requests, and verification of deposits.
Remain current in any changes relating to the Member Services procedures.
Fill in as a Member Services Specialist when needed.

Skills and Qualifications

Effective oral and written communication skills.
Interpersonal skills to communicate, interact, and build positive working relationships effectively.
Organizational, time management, and prioritization skills.
Strong attention to detail.
Problem-solving skills.
Ability to work effectively within a team to achieve shared goals.
Maintain a positive and professional demeanor.
Willingness to learn new concepts to grow and advance.

Comprehensive benefits package including medical, dental, vision, short/long term disability, paid time off, life insurance, and 401K with company match.

Location: Sabattus St, Lewiston

Job Type: Full-Time, Hourly

If you are interested in this position, please complete the application below.

Maine Family Federal Credit Union is an Equal Opportunity Employer.

Maine Family FCU seeks a motivated, reliable, and friendly individual to join our team. As our members’ first point of contact, tellers play a key role in providing excellent service, handling financial transactions, and building relationships with our members.

Key Responsibilities

Greeting and welcoming members to the Credit Union in a courteous manner.
Providing accurate and exceptional member service.
Performing a variety of member transactions (deposits, withdrawals, loan payments, etc.).
Providing information for Credit Union products and services.
Directing members to appropriate departments for specific information and services.

Requirements

The successful applicant will be motivated and team-oriented, with a desire to provide excellent member service. You should have a minimum of six months of related experience (e.g., customer service, cash handling, etc.). Strong interpersonal skills, professional appearance, solid work ethic, reliable attendance, and attention to detail are also required.

Comprehensive benefits package including medical, dental, vision, short/long term disability, paid time off, life insurance, and 401K with company match.

Location: Sabattus St., Lewiston

Job Type: Full-Time, Hourly

If you are interested in this position, please complete the application below.

Maine Family Federal Credit Union is an Equal Opportunity Employer.

Employment Application

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I certify that all information I have provided in order to apply for and secure work with this employer is true, complete and correct.

I expressly authorize, without reservation, the employer, its representatives, employees or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume or job interview.

I hereby waive any and all rights and claims I may have regarding the employer, its agents, employees or representatives, for seeking, gathering and using truthful and non-defamatory information, in a lawful manner, in the employment process and all other persons, corporations or organizations for furnishing such information about me.

I understand that this employer does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law.

I understand that this application remains current for only 30 days. At the conclusion of that time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary for me to reapply and fill out a new application.

If I am hired, I understand that I am free to resign at any time, with or without cause and with or without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and with or without prior notice, except as may be required by law. This application does not constitute an agreement or contract for employment for any specified period or definite duration.

I understand that no supervisor or representative of the employer is authorized to make any assurances to the contrary and that no implied oral or written agreements contrary to the foregoing express language are valid unless they are in writing and signed by the employer's president.

I also understand that if I am hired, I will be required to provide proof of identity and legal authorization to work in the United States and that federal immigration laws require me to complete an I-9 Form in this regard.

I understand that any information provided by me that is found to be false, incomplete or misrepresented in any respect, will be sufficient cause to (I) eliminate me from further consideration for employment, or (ii) may result in my immediate discharge from the employer's service, whenever it is discovered.

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Careers & Employment

Open Positions

Member Services Support Specialist

Teller

Employment Application

Education

Graduate School

Other Training

Employment

Employer #2

Employer #3

Skills and Qualifications

References