Careers & Employment

Discover exciting opportunities to join our dynamic team and make a difference. At Maine Family Federal Credit Union, we believe in fostering talent, encouraging growth, and creating a supportive work environment where everyone can thrive. We offer competitive wages, a comprehensive benefits package, and a great working environment.

Maine Family Federal Credit Union is an Equal Opportunity Employer.

Open Positions

Maine Family FCU is seeking a motivated, reliable, and friendly individual to join our team. As a Member Services Specialist, you’ll be the friendly face of the credit union, providing exceptional service and support to our members.

Key responsibilities:

Represent the credit union to members courteously and professionally while providing prompt, efficient, and accurate service.
Provide general and specific service-related information concerning the members’ credit union products and services in person, by telephone, or by email.
Respond to members’ requests, problems, and complaints and/or direct them to the appropriate person for specific information and assistance.
Promote Credit Union products and services based on member’s needs. Assist members with opening:
- - Additional accounts such as, but not limited to checking, club, certificate of deposit for existing members, as well as new member accounts as needed.
  - New youth and teen accounts.
  - IRA accounts and IRA-related transactions.
  - Specialty accounts such as, but not limited to, Trust accounts.
Assist members with adding joint owners, beneficiaries, payable-on-deaths, and other account relations and performing file maintenance in all systems.
Assist members with account changes such as name/address changes and perform file maintenance in all systems.
Assist members in balancing their accounts and research accounts for transaction discrepancies.
Research and resolve member inquiries regarding account statements, disputes, and monetary adjustments.
Process wire transfers, stop payment requests, share draft check orders, copy of paid draft requests, Easy Reach Applications, ACH origination requests, and verification of deposits.
Assist members with debit/credit card issues, including recovery after theft or loss.
Produce plastics with the instant issue machine according to the credit union and Visa® policies.

Skills and Qualifications:

The successful applicant will be motivated and team-oriented, with a desire to provide great member service. You should have a minimum of six months of related experience (e.g., customer service, cash handling, etc.). Strong interpersonal skills, professional appearance, solid work ethic, reliable attendance, and the ability to be detail-oriented are also required. A high school diploma or GED is required.

Comprehensive benefits package including medical, dental, vision, short/long term disability, paid time off, life insurance, and 401K with company match.

Location: Sabattus St, Lewiston

Job Type: Full-Time, Hourly

If you are interested in this position, please complete the application below.

Maine Family Federal Credit Union is an Equal Opportunity Employer.

Maine Family FCU is looking for a Teller to provide exceptional service to our members by assisting with transactions, answering questions, and promoting credit union products. If you enjoy working in a team environment and are committed to delivering a great member experience, we’d love to hear from you! Apply today!

Key responsibilities:

Greeting and welcoming members to the Credit Union in a courteous manner.
Providing accurate and exceptional member service.
Performing a variety of member transactions (deposits, withdrawals, loan payments, etc.).
Providing information for Credit Union products and services.
Directing members to appropriate departments for specific information and services.

Skills and Qualifications:

Benefits and Compensation

Comprehensive benefits package including medical, dental, vision, short/long term disability, paid time off, life insurance, and 401K with company match.

Location: 831 Minot Ave., Auburn

Job Type: Full-Time, Hourly

If you are interested in this position, please complete the application below.

Maine Family Federal Credit Union is an Equal Opportunity Employer.

Employment Application

Position Applied For:

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Additional Education

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Employment

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I certify that all information I have provided in order to apply for and secure work with this employer is true, complete and correct.

I expressly authorize, without reservation, the employer, its representatives, employees or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume or job interview.

I hereby waive any and all rights and claims I may have regarding the employer, its agents, employees or representatives, for seeking, gathering and using truthful and non-defamatory information, in a lawful manner, in the employment process and all other persons, corporations or organizations for furnishing such information about me.

I understand that this employer does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law.

I understand that this application remains current for only 30 days. At the conclusion of that time, if I have not heard from the employer and still wish to be considered for employment, it will be necessary for me to reapply and fill out a new application.

If I am hired, I understand that I am free to resign at any time, with or without cause and with or without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and with or without prior notice, except as may be required by law. This application does not constitute an agreement or contract for employment for any specified period or definite duration.

I understand that no supervisor or representative of the employer is authorized to make any assurances to the contrary and that no implied oral or written agreements contrary to the foregoing express language are valid unless they are in writing and signed by the employer's president.

I also understand that if I am hired, I will be required to provide proof of identity and legal authorization to work in the United States and that federal immigration laws require me to complete an I-9 Form in this regard.

I understand that any information provided by me that is found to be false, incomplete or misrepresented in any respect, will be sufficient cause to (I) eliminate me from further consideration for employment, or (ii) may result in my immediate discharge from the employer's service, whenever it is discovered.

I agree.

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Careers & Employment

Open Positions

Member Services Specialist

Teller - Auburn Branch

Employment Application

Education

Graduate School

Other Training

Employment

Employer #2

Employer #3

Skills and Qualifications

References