Careers & Employment
Maine Family Credit Union has an opening for a full-time Teller. Responsibilities of the position include providing exceptional customer service; performing a variety of member transactions (deposits, withdrawals, loan payments, etc.); providing routine information concerning services; and directing members to appropriate departments for specific information and services.
Requirements: The successful applicant will be a highly motivated, team-oriented, positive thinker with a desire to provide exceptional service in a fast-paced environment. You should have a minimum of six months of related experience (e.g., customer service, accuracy in cash handling, etc.). Also required are strong interpersonal skills, professional appearance, solid work ethic, reliable attendance, and an ability to be detail-oriented. A high school diploma or GED is required.
Maine Family Credit Union offers a competitive wage, a comprehensive benefits package, and a great working environment. Equal Opportunity Employer (EOE).
SUMMARY: Project a positive and professional image as a representative of the Credit Union in receiving members and visitors. Answer and direct in-coming calls and perform various administrative and clerical duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Answer all in-coming calls and route to the proper individual or department for assistance.
Receive members and direct them to the proper individual or department for assistance.
Provide administrative and clerical support as required.
Provide general information regarding the Credit Union’s products and services.
Process member check orders.
Process returned mail and update members’ accounts when receiving address corrections.
MORTGAGE LOAN CLERK
SUMMARY – Answer questions for members on real estate loans and rates. Provide members with application and set up appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES –
Answer member questions regarding real estate products, rates, and terms. Set up appointments for Mortgage Originator and inform members of required documentation for appointments.
Collect and distribute daily mail; stock conference room and office supplies; monitor incoming faxes, and complete weekly filing.
Print Paid Loan Reports weekly and prepare discharges to send to the registry of deeds.
Circulate daily CUSO rate sheets and weekly Portfolio rate sheets.
Print monthly HELOC Renewals and pull soft credits to evaluate credit worthiness.
Conduct rate surveys upon request and other duties as needed/assigned.
Track and maintain complete and accurate logs for all mortgage recordings, title policies, and homeowner insurance policies to ensure no lapses in insurance.
Obtain and monitor forced placed insurance when required. Monitor tax liens.
Provide requested real estate related loan payoffs and discharges as required.
Cover Receptionist’s desk in Lobby as needed.
Assist Mortgage Loan Processor, Mortgage Originator, and VP of Mortgage Services as needed. Cross-train with Loan Processor for back-up coverage.
Update and maintain tax and insurance escrow information and issue timely monthly checks. Assist VP of Mortgage Services with escrow analysis.